Refund Policy

Last updated: August 1, 2026

Placeholder — needs legal review. This page uses generic SaaS boilerplate language and has not been reviewed by a lawyer. Replace it with counsel-approved text before going live.

1. Scope

This policy covers one-time purchases of Hiringbot Premium, Advanced, and Lifetime plans made through Razorpay or PayPal.

2. 7-day refund window

You may request a full refund within 7 days of purchase if you are not satisfied with the service. Requests made after 7 days are generally not eligible, except where local consumer law requires otherwise.

3. How to request a refund

Email support@hiringbot.lovable.app from your account email with your purchase date, plan, and payment provider reference. We respond within 3 business days.

4. Processing

Approved refunds are returned through the original payment method. Razorpay refunds typically settle in 5–10 business days; PayPal refunds typically settle in 3–5 business days. Bank timelines are outside our control.

5. Exceptions

Purchases where the account has been suspended for terms violations.
Repeat refund requests from the same account.
Chargebacks filed without first contacting support.

6. Non-renewing plans

Monthly and annual plans do not auto-renew, so there is nothing to cancel. Access simply ends when the term expires and your account returns to the free tier.